Privacy Policy

Introduction
At J3 Heating & Cooling (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from visitors to our website, j3hvac.com, how we use that information, and the steps we take to safeguard it. By using our website, you consent to the practices outlined in this policy.

Information We Collect
We may collect the following types of information from visitors to our website:
1. Personal Information
When you contact us through the website or via email, you may be asked to provide personal information such as your name, email address, phone number, and address. We collect this information only when voluntarily provided by you.
2. Non-Personal Information
We may automatically collect non-personal information about your visit to our website, including but not limited to your IP address, browser type, operating system, referral source, pages viewed, and duration of your visit. This information helps us improve the functionality and content of the website.
3. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize returning visitors and track their preferences. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

How We Use Your Information
The information we collect is used for the following purposes:

• To respond to inquiries and provide customer service.

• To process service requests and manage appointments.

• To improve our website’s performance and user experience.

• To send marketing or promotional communications, which you can opt-out of at any time.

We will never sell or share your personal information with third parties for marketing purposes without your explicit consent.

Data Security
We take appropriate security measures to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Third-Party Services
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

Your Rights
You have the right to request access to the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise these rights, please contact us at info@j3hvac.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
J3 Heating & Cooling
Email: info@j3hvac.com
Effective Date: 9/26/2024